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Google Customer Satisfaction Off the Chart

August 24, 2009

Here is a chart from the ASCI E-Business Report August 2009 It’s all about customer satisfaction with Search Engines and it tells us a couple of things about the future. We’ve seen several reports lately about how loyal Google consumers are to Google and how they are generally heavy users of search. This report tells […]

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Local Advertisers Shift to Digital at a CAGR of 18%…Are You?

August 19, 2009

Here’s another report, this time from The Kelsey Group that documents how local advertisers are adding to digital media as traditional advertising spending declines in the next several years. In this report they define digital as mobile, internet Yellow Pages, local search, online verticals and classifieds, voice search, e-mail marketing and digital revenues generated from […]

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A Good Landing Page Beats Going Straight to the Site by 50%

August 17, 2009

Wow, this is an interesting report from Internet Retailer about the effectiveness of landing pages. If a consumer comes into an e-commerce site from a paid search ad they are 50% more likely to purchase than if they click on the organic results to get to the site.   The reason they think is that […]

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Google is Getting Faster and Better?

August 12, 2009

Nothing on the Internet can stand still, you have to change, adjust, improve or become irrelevant. Google is getting pressure from Bing but I think Google is way ahead and now I see trying to get even better. Here is a recent blog entry from Google that links to a faster, better version of Google.  […]

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Local Advertising and Call Tracking Tell an Interesting Story

August 6, 2009

Here’s a recent press release from TelMetrics and we’ve seen similar reports from other providers such as Call Source. The trend they’re talking about is how many more advertisers are now tracking phone calls to better determine the effectiveness of their ads. The Internet is so trackable other forms of advertising need to prove their […]

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Google Helps Local Search Advertisers Even More

July 28, 2009

From the Google Blog on July 24, 2009 This is just another advantage to local retailers advertising on Google. We’ve already seen in our studies that by adding the local dealer’s name to a keyword ad the click-thru-rates improve over a national ad and this will help even more. As a brand manager with a […]

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Local Search Advertising isn't Local Newspaper Advertising

July 27, 2009

One of the the things that it seems to take awhile for people to understand is how local search advertising is different from local newspaper advertising. Many people new to writing a keyword ad for Google Local immediately relate it to newspaper advertising and think you need to have a promotion going or it won’t […]

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8th Annual Internet Survey Highlights (Are you Ready?)

July 17, 2009

A savvy client just forwarded me excerpts of the 2009 digital future project release highlights from the Center for the Digital Future at USC Annenberg School for Communication.  He is trying to coax his Fortune 500 company to into the 21st century as it relates to how they use the Web with their retailers.  He […]

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Local Advertisers Find Social Network Sites

July 15, 2009

A recent study by Borrell Associates entitled Local Ads Moving to Social Networks found that 20% of the ad spend on social networks was from local advertisers. They were surprised as most of us are at thinking that a local retailer could be so savvy to so quickly tap into this phenomenon.  They go on […]

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Consumers more comfortable & satisfied with search

July 13, 2009

As we get more comfortable and gain confidence searching online, we enter longer search strings.  More words in that little window.  Trendspotting put together these observations to show how our search behavior has changed over time: Searching for 1 or 2 words has dropped while multiple word searches are increasing.   The research also shows that […]

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