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Use Online to Drive Retail Results

March 31, 2015

We published a blog post in late 2012 entitled “Majority of Sales will be “Web-Influenced” in 2015” which reflected on research by Forrester comparing online only, retail only, and web-influenced retail.  Given how many have historically characterized the impact of online as “only e-commerce” which is small in comparison to traditional retail, it was worth […]

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auto dealer advertising trends

Auto Dealers’ use of digital marketing is the canary in the media coalmine

November 21, 2014

We’ve been tracking the advertising behavior of small and medium businesses (SMB’s) for years, noting the dramatic increase in social media and promotions instead of traditional advertising spending (see recent videos and blogs).   A recent report published by Borrell Associates on the Automotive Advertising outlook adds fuel to the fire. Here are some highlights: […]

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Changing Consumer Behavior and Implications for Local SEO & SEM

October 14, 2014
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Protect Your Brand in the Tricky Hand-Off to that Dealer Website

September 2, 2014

Many manufacturer brands are following a “lesser of two evils” strategy when managing their dealer locators, or developing PPC landing pages for their dealers.   On one hand, brands link directly to their dealers’ websites, and risk a poor experience that damages their brand.  Classic examples of this are competitor brands showing up, competitor promotions […]

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CMO’s disappoint CEO’s – as marketing changes the pressure is on

July 30, 2014

After reading the news of three CMO’s being released last week I began to dig around for some research to give more context to the challenges faced by today’s CMO.  This topic caught my attention when I read some global research by Accenture last year – and became the subject of a popular video blog we […]

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Retailers beware – Showrooming 2.0 is upon us

June 23, 2014

New Amazon Fire phones go on sale this week, and are available for pre-order now.  Normally a new phone wouldn’t provoke a blog post, but the technologies in this one (I predict) will cause a cascade of new developments that raise the bar with the entire industry – and that is something to notice.  Check […]

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Great example of social media promotion with your channel

June 10, 2014

I’m impressed with the latest social-media based promotions from Omni Hotels & Resorts.  (Full disclosure: Omni Hotels & Resorts is one of our clients).  The Father’s Day promotion sent today leverages the Throw Back Thursday idea that is popular on Facebook and asks fans to post their photo of Dad on Instagram, follow the Omni […]

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What dealers do with your static marketing materials

May 19, 2014

Marketing professionals spend thousands of dollars to make their promotional materials look perfect.  Layout, type fonts, images, color — everything is scrutinized and painstakingly reviewed until it’s ready to represent the brand out in the public.   Imagine my surprise when I saw this hanging on my front door.  Notice the black marker redacting out […]

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Your brand experience increasing involves software

February 11, 2014

Back in the last century, Bill Gates (paraphrasing here)said that we would know the Internet had finally arrived when we stopped talking about it.  I believe that day has arrived, as we think nothing of researching, buying, interacting, posting, checking in, etc. online.   It’s pervasive.  What we need to keep thinking about is how […]

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Today’s Biggest Challenge Facing CMO’s

December 31, 2013
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